Privacy Policy

Draft for review
This is a starting draft, not legal advice. Have it reviewed for your business and jurisdictions before launch, and fill in every bracketed item.

Last updated: [DATE]

This policy explains how [LEGAL BUSINESS NAME] ("Sleep Snorly", "we") handles personal information when you use this website or buy from us. We sell to customers in the United States and Australia.

What we collect

Orders: name, shipping and billing address, email, phone (if given), and what you bought. Card details are entered on Wix's secure checkout and handled by the payment provider. We don't see or store your full card number.
Contact form: first name, email, order number (optional) and your message.
Email signup: your email address and your consent to marketing emails.
Your cart: an anonymous visitor token stored in your browser so your cart is remembered.
Analytics (only if you accept): pages viewed, device and approximate location, collected by Google Analytics.

How we use it

To process, ship and support your order, including refunds.
To answer your messages.
To send marketing emails, only if you opted in. You can unsubscribe at any time using the link in every email.
To understand and improve the site (analytics, only with consent).
To meet legal, tax and accounting obligations and prevent fraud.

Who we share it with

Wix.com: hosts this site, our store, checkout, forms and email tools.
Payment providers connected to Wix checkout, to take payment.
Our fulfilment partners (AutoDS and the supplier who ships your order) and shipping carriers, who receive your name, address and phone to deliver it. Some are located outside your country, including in [COUNTRIES, e.g. China].
Google: Google Analytics (if you accept analytics cookies) and Google Fonts, which loads fonts from Google's servers and receives your IP address.
Professional advisers and authorities where required by law.

We do not sell your personal information. [If you later add advertising pixels such as Meta or TikTok, update this section: in some US states that counts as "sharing" for targeted advertising and requires an opt-out.]

How long we keep it

Order records: as long as tax and consumer law requires (typically [5–7] years). Contact messages: [24 months]. Marketing list: until you unsubscribe.

Your choices and rights

You can ask to access, correct or delete your personal information, or withdraw marketing consent, by contacting us. We reply within 1 business day (Mon to Fri).

Australia: we handle personal information in line with the Australian Privacy Principles. If you're not satisfied with our response to a complaint, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

United States: depending on your state, you may have rights to know, delete, correct and opt out of the sale or sharing of your information. We'll honour these requests wherever they apply.

Security

We use Wix's secure hosting and encrypted checkout, and limit who can access customer data. No system is perfectly secure, so please contact us if you notice anything unusual.

Children

Our products are for adults. We don't knowingly collect information from anyone under 18.

Contact

[LEGAL BUSINESS NAME], [BUSINESS ADDRESS]. Email: . Phone: .